Limits, breaks and self-exclusion at Unlim Luck Casino

Keep gambling within the money and time you can afford to spend. Our self-assessment asks you to reflect on your gambling, and our guidance includes setting boundaries and avoiding further bets to recover losses.

Eligibility

You need to be at least 18 and meet any higher age requirement where you live. We may request evidence of your age and freeze funds until it is confirmed. The United Kingdom is a restricted country, so we do not accept UK players for real-money gambling. Breaching country restrictions means withdrawals and refunds cannot be guaranteed.

Requesting a break

You can ask us to close your account or restrict gambling for a chosen period. Begin by emailing [email protected], then complete the steps in our reply. Other contact routes may be redirected to email or left unprocessed.

While self-excluded, you cannot access the account, carry out transactions or receive promotions. Do not create another account to continue gambling. We accept no financial responsibility for play through a replacement account using different identifying details.

Extending or ending an exclusion

The account remains closed for the chosen period. For a longer or permanent block, notify us at least 24 hours before that period finishes. You can request an earlier reopening, but approval is our decision and may be given exceptionally.

Limits

We may cap your stake. You can change those amounts, with changes taking effect 24 hours after the previous update. Ask support to adjust or remove a transaction limit you have set.

Existing exclusions

Tell us if you are covered by a regulatory self-exclusion or prohibition list. Failing to tell us leaves you responsible for the consequences, which can include frozen deposits and cancelled winnings.

Protecting children

NetNanny and Cyber Patrol are examples of filtering software that can restrict children’s access to gambling sites.